Please submit your comments for our review. Comments are sent directly to the Chief of Police.
My disabled brother and I were lost, and trying to get to a doctor's appointment in Newport. An officer stopped to see if we needed help. He then lead the way back to the highway. He was polite, friendly, and went beyond what he needed to do.
My daughter's car broke down late at night, and she was stranded and upset. Two officers came to her aid. One of the officers tended to the disabled car while the other gave my daughter a ride to her destination where she was on her way to deliver an Uber Eats order. These officers went the extra mile to help a stranded motorist.
My Wife and I would like to Thank You for your quick response in tracking down our "Uninvited Guest" at at our home yesterday. You were professional, courteous, and very attentive to our concerns. I know you do not always get the credit you deserve, so we wanted to let you know that you are very much appreciated.
Thank you so much for all your hard work, and professionalism you displayed in resolving my case of the hit and run accident. This incident was very distressing to me and I very much appreciated your concern and your determination to get to the bottom of what occurred. It shook my sense of safety and faith in human nature, but your calm and caring demeanor and a job well done changed all that. Thank you.
Thanks so much for helping me get a locksmith when I lost the key to my apartment a few weeks ago. You treated me as if I were in your living room rather than a police station. You put my mind at ease, let me use the bathroom, wait in a warm space, and offered me water and tea while calls were made to locksmiths. A short time later the locksmith was at my apartment, and I was in! Much appreciated!
I would like to take this opportunity to thank the officers who assisted me with a health issue that arose after visiting a Jamestown establishment several Friday evenings ago. The officers observed that I was having difficulties, and called a rescue to take me to the emergency room for treatment. They should be commended for their acute observations and concern for their fellow citizens.
Last month I drove to Jamestown to bring a friend to see the lighthouse and its beautiful park. I made a quick left turn, and my car became stuck in a ditch. I started calling AAA. Even as I waited to be connected, a policeman arrived, and then a fireman. Considering the fact I had done something very foolish, they were so kind and helpful about the problem. They were able to push my car out of the ditch. I am writing to say thank you for help with the car, but also for being so kind to me. I am 80, and could have been treated like a foolish old woman, but no, your wonderful men were true gentlemen in every way. I commend their spirit.
I wanted to reach out because she said that the officer who responded to check on her on Friday made her feel so comfortable and she appreciated his kindness. I am not sure of his name, but just wanted to let you & the department know that the way he responded created a really positive experience for her and made her more comfortable reaching out to the police for help again in the future.